FAQs

1. What products do you offer?
We provide a wide range of smart home devices, including Wi-Fi switches, thermostats, smart plugs, and controllers. Explore our collections for the latest innovations.

2. Do you offer free shipping?
Currently, we do not offer free shipping. Shipping costs are calculated at checkout based on your location.

3. How long will it take to receive my order?
Delivery times vary based on your location. Most orders are delivered within 7-15 business days. For specific details, check our shipping policy.

4. How can I track my order?
You can track your order using the tracking page on our website. Simply enter your tracking number to see updates.

5. Can I change or cancel my order?
If you need to modify or cancel your order, contact us as soon as possible. Changes may not be possible once the order has been processed.

6. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

7. How do I return or exchange an item?
If you’re not satisfied with your purchase, refer to our Refund Policy. We offer returns and exchanges within 30 days of purchase.

8. How can I contact customer service?
You can reach us via email at saccone.p@icloud.com or use the contact form on our website. Our team responds within 24 hours.

9. Is my personal information secure?
Yes, we use industry-standard encryption to protect your data. For details, see our Privacy Policy.

10. What should I do if I receive a damaged or defective item?
Contact us immediately if your item is damaged or defective. We’ll arrange a replacement or refund promptly.

11. Do you ship internationally?
Yes, we ship to many countries. Check our shipping policy for more information on international orders.

12. Are your products compatible with Alexa and Google Home?
Many of our products are compatible with popular smart assistants like Alexa and Google Home. Check the product description for specific compatibility details.